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Help

Frequently Asked Questions

Ordering

1. How do I place an order online?

You can either search by items. Once you have found the items you need you can easily follow the steps to purchasing your new item.

2. Can I order by mail or fax?

Yes, we accept orders by mail and fax. Instructions for off-line shopping are provided at Ordering.

3. Sales Tax

Prices on the website do not include sales tax or any other customs duties, use, value added, excise, federal, state, local or other taxes.

4. What is the cost for Shipping?

Shipping is made by air parcel to your place. The shipping cost will be different from which country you live in. For more information, Please refer to our shipping policy. Shipping Policy

5. Will you ship to international locations?

Sure, this shop is deginated to the international order and shipping.

6. Which credit cards do you accept?

We using PayPal, we currently accept Visa, MasterCard and American Express.

After Ordering

1. What do I do if I order the wrong size or item?

If you order the wrong size or item, email us immediately to cancel the order. You can email us at support@taekwondo-shop.net . Please note that all orders are shipped will be unable to cancel your order.

2. Is it possible to cancel my order?

If you want to cancel an order you may do so by emailing us at support@taekwondo-shop.net .

Please type "Order Cancellation" in the subject line. Please include your Full name and order number. We will be unable to cancel your order if you cancel after the shipment.

See our Shipping Policy for more information.See Our Shipping Policy

Returns

1. How can I return an item?

Please read our Return Policy. Return Policy

2. How can I exchange an item?

For speed and simplicity, please place a new order for the items you would like and return the items you would like refunded.

Please request an RMA and once we receive the returned item your refund will be processed. To receive a replacement, simply place a new order for the item you desire.

Refund Returns

1. What is the procedure for a refund?

Refunds are issued based on the form of payment made. A check will be issued if paid by money order or check. If paid by credit card, a credit will be issued to the credit card provided on record for that specific order.

Products

1. Do you guarantee all items?

Yes, we offer a 100% satisfaction guarantee.

Contact

1. How can I contact you?

Our Customer Service Specialists are available to answer your questions 24 hours a day, 7 days a week. email us at support@taekwondo-shop.net

2. Can someone contact me?

If you would like to be reached by one of our representatives please email us at support@taekwondo-shop.net



Copyright GNC Corp All Rights Reserved Anyquestions to gnccorp@gmail.com

Tel : 82-31-4974458, Fax : 82-31-499-4458
28, 28-Beongil, Jeongwangdaero-Gil, Shiheung, Kyongki
GNC Corporation